Frequently Asked Questions

Everything you need to know about your CCACHE gear and orders.

How long does shipping take for domestic orders?

Standard domestic shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days depending on your location.

What is your return policy for performance apparel?

We offer a 30-day return policy for all unworn items with original tags attached. For hygiene reasons, base layers and socks must be in their original sealed packaging.

Do you offer international shipping?

Yes, we ship our premium sports gear worldwide. Shipping costs and delivery times are calculated at checkout based on your specific region.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress.

Are your products covered by a warranty?

All CCACHE hardware and equipment come with a manufacturer's warranty against defects. Please contact our support team with your order number to initiate a claim.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through select buy-now-pay-later providers.